Downgrading your account plan

As an administrator of your WorkingPoint account, you can upgrade or downgrade your account plan. All plan changes take effect immediately.

To change your account plan:

  1. Click the Account link (located next to Settings in the upper right hand corner of your account).

  1. On the Manage Account page, click Change account plan.

The available plans will display and your current plan will be indicated.

Follow the steps as requested to complete your plan change.

  

Note:  If you cannot downgrade, it may be for one or all of the following reasons:

  • Your account exceeds the number of users allowed on the new plan

  • You have recurring invoice plans

 

You’ll need to delete users and/or any recurring invoice plans if you want to complete downgrade.

 

 

Related Topics

My account is suspended. How do I reactivate it?

How do I change my billing information?

How do I delete a recurring invoice plan?

How do I upgrade my account plan?