When you receive a payment from a customer, you need to record the payment against the invoice, unless it's a PayPal payment. WorkingPoint records the payment in the Payment Received and History & Notes sections of the invoice and updates the Invoices List to reflect any changes to the invoice status: Paid if paid in full, or Open if it was partially paid.
To receive a payment on an invoice:
Click the Invoices tab to open the Invoices List.
Open the invoice you want to receive payment on by clicking the link in the Invoice column.
On the invoice, click the Receive Payment button.
Choose the payment method. If Credit Card, choose the credit card type.
(Optional): Enter a reference number, for example, a check number or credit card approval number.
Select an account to post the payment to.
WorkingPoint pre-populates the field with your Deposit to default account you selected in Settings.
Enter the amount of the payment.
If the customer pays more than the invoice total, WorkingPoint automatically credits a credit, which you can later apply to another invoice. If the customer pays less than the total, WorkingPoint calculates the balance due.
Click Save.
The amount of the payment is added to the Deposit to account selected.
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Note: If a customer pays more than the balance of the invoice, WorkingPoint creates a credit, which you can use against the customer’s next invoice. WorkingPoint posts the overpayment amount (the credit) to a current liability account called Customer Credits. When you apply the credit to a future invoice, WorkingPoint debits the Customer Credits account and credits the Accounts Receivable account. |
How do I apply a credit to an invoice?
