You use the Credit Card Credit transaction to record credits you receive for your credit card provider or other merchants that reduce the amount of money you owe on the account. For example, your credit card provider may issue you cash-back rewards each month that reduce your balance or you may have returned goods/services to merchant for a credit on your account.
To record a credit card credit:
Go to the credit card account you want to record a credit on and click Record Transaction, then Credit Card Credit.
Enter the name of the merchant that issued the credit in the Received From field.
Enter the date of the credit.
In the Bookkeeping Account field, choose the account to assign to what was credited.
If the credit included a return of inventory items, be sure to also record an inventory adjustment.
Click Add Line if you need to assign part of the credit amount to another account.
Click Save.
The total of the credit transaction should equal your credit receipt and will reduce your credit card account balance.
How do I enter a credit card charge?