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“Building the Love” – WorkingPoint Survey

Topic: Polls & Feedback | Comments (4)

Posted on February 18, 2010 by admin

Take Our SurveyOur mission at WorkingPoint is to create a product that makes managing your business better. We know you have a lot to get done in your day and we want to help you work more efficiently, so you can spend less time working on your business and more time working in your business.

We set up our feedback forum so you can tell us what specific things we can add to the application to make it easier, better and faster for you to use. Now, we are taking it a step further.

We need to hear, in your words, which parts of our product you like best. The survey authors call it, “Building the Love”, once we know what our users love we can focus our efforts on building more.

If you are an active user of WorkingPoint, you may see a ribbon on the top right that says, “Take Our Survey.” If you do, please take a few minutes to give us your thoughts.

You may be wondering:

How long will it take?
There are only eight questions and they only take a few minutes to complete.

Will the survey results be anonymous?

YES! You can choose to give us your email at the end. If you don’t, we have no way to connect your responses with your WorkingPoint account. It’s much more important for us to hear what you really think than to know who you are. Please be direct and honest!

Why are some of the questions so blunt?
The questions are designed to gauge your emotional response to our product. If the questions are thought (and even emotion) -provoking, that’s great, it means our product means a lot to you! We need to hear from you.

Thanks for your time and help in making WorkingPoint better!

  • Alex

    I understand the blunt part but it is scary to start out a survey by asking – “How would you feel if you could no longer use WorkingPoint?” Are you guys planning to shut down?

    • dennisfaust

      Hey Alex, sorry if this alarmed you. It’s a widely used product survey in which the questions are asked in very direct language to test your level of emotional engagement with our product. We have no plans to shut down. Quite the opposite. We are busy, “Building the Love!” Thanks so much for taking the time to respond.

  • http://42group.com Vince

    I felt the same way as Alex, glad it’s just test question I am focusing my company to be mobile so no office space is required and your product fills the accounting side perfectly. Add on’s that could help would be check printing from the site.